We are always available for you and only a short email away. Just drop us a line with any questions or feedback and we'll get back to you as soon as possible.
With Yuno, you only pay for as long as you use your devices. This not only saves you money, but also the environment thanks to less electronic waste.
We guarantee that our equipment is new or in top condition. You can find more information about the condition and reconditioning of our equipment in the FAQs.
If the device is damaged, you are insured. We cover 90% of the costs for repairs of all kinds, from display breakage to water damage to technical defects.
With every smartphone rental, our team includes a free phone case in your package. It helps you limit potential damage to your device.
Our rental system extends the life of products. In this way, you participate directly in the circular economy and in the reduction of electronic waste.
At Yuno, we only rent new or like-new products that are carefully inspected and refurbished to look and function like new. We ensure that every device arrives in perfect condition and our customer service team is always there to help with any problems.
The first month's rent is debited directly when the order is placed. Monthly payments start the next month on the same day. To ensure fair use, you can return the product on the day you receive it, not the day you ordered it. This way you only pay for the time you actually use the product.
Yuno Care covers 90% of the repair costs for damage (excluding theft/loss) and 100% for manufacturer-related faults. If a repair is not possible, we will cover 90% of the purchase price at the time of order. In the event of damage, contact us and we will support you with the next steps.
No, you do not have to return the rental device in perfect condition. Normal signs of use will be repaired free of charge, while Yuno Care covers 90% of the repair costs for more severe wear and tear, especially on the display.
Any Swiss person or foreign person with a B or C residence permit of legal age can make a rental request. However, we carry out identity and credit checks on all our rental requests.