The Yuno Care coverage is there for you in the event of a damage.
If your product suffers unintentional damage, contact us as soon as possible at hello@yuno.ch. We will then help you out.
What do we do?
Depending on our stock availability, we will be able to send you a replacement product or, if that's not possible, allow you to terminate the contract early without further fees.
This means that you don't have to worry about the repair, because we will take care of that.
We will cover 90% of the cost of repair or replacement.
Die Kosten für die Reparatur oder den Ersatz werden zu 90% von uns abgedeckt.
This cover applies, among others, to:
Manufacturer-related device faults are of course 100% covered.
Don't worry, slight signs of use are not considered damage! It is normal for a device to wear out a little over time. The idea of Yuno is that you use your rental device as if it belonged to you. Nevertheless, we count on you to protect and care for your Yuno equipment as much as possible.
Unfortunately, Yuno Care does not cover theft or loss. However, your household contents or liability insurance often covers such cases. Just ask your insurer.
