If your product suffers unintentional damage, contact us as soon as possible at email@example.com. We will then help you out.
You will receive a replacement product from us and can then return your defective device to us.
This means that you don't have to worry about the repair, because we will take care of that.
We will cover 90% of the cost of repair or replacement.
Die Kosten für die Reparatur oder den Ersatz werden zu 90% von uns abgedeckt.
Manufacturer-related device faults are of course 100% covered.
Don't worry, slight signs of use are not considered damage! It is normal for a device to wear out a little over time. The idea of Yuno is that you use your rental device as if it belonged to you. Nevertheless, we count on you to protect and care for your Yuno equipment as much as possible.